Kingmaker Casino

Due to this breach, we were unable to assist further, and the complaint was rejected. The player from Australia won over $3000 at the casino, but the casino didn’t process the withdrawal. The player’s account was fully verified, and the casino initially blamed the bank for the issue, which the bank denied.

The player from Spain had been attempting to withdraw his winnings for a week but had not received any update on the process. After submitting a complaint, he had been advised by our team to wait at least 14 days after requesting the withdrawal before escalating the issue. The delay had been attributed to possible unfinished KYC kingmaker casino verification or a high volume of withdrawal requests.

• Online casinos frequently impose limitations on the amounts players can win or withdraw.
• He confirmed that this had been his first withdrawal attempt, he had passed KYC verification, and he had not used any bonuses.
• Despite repeated assurances, the funds had still not been credited.
• The delay had been attributed to possible unfinished KYC verification or a high volume of withdrawal requests.
• He had also been concerned that the casino site was not accessible and feared that he had lost his deposit and winnings.

Player faces delayed payouts.

The player from Spain has 3 pending withdrawals from Kingmaker Casino dated back to April 2024. Despite repeated complaints and assurances from support, the withdrawals are still not processed. The player from Germany had deposited 3070€ in the Kingmaker Casino while she was registered in the OASIS exclusion database. She complained that the Casino had not prevented her from gambling despite her exclusion status and requested a refund of her deposits.

Player’s withdrawal is delayed.

The player had confirmed his email address and had urged the casino to process the payment. The casino later confirmed that the payment had been processed and apologized for the delay. The player then acknowledged receipt of the payment and withdrew his complaint. We had concluded that the issue was resolved based on the correspondence but had to reject the complaint without official confirmation from the player. The player from Greece had experienced issues with withdrawing his winnings from the casino. His withdrawal request had been pending for an extended period.

The player from Spain faces account closure due to an administrative decision, coinciding with €300 in winnings. Despite attempts to contact the casino, she receives no explanation or resolution for the reimbursement of her winnings. The player from Switzerland has been waiting for a withdrawal for less than two weeks. Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Kingmaker Casino.

The issue was eventually resolved, with the player confirming receipt of the funds. The player from Germany had been waiting for a withdrawal for less than two weeks. After the complaint was submitted, we had advised the player to be patient as withdrawals could take some time to process, possibly due to unfinished KYC verification or a high volume of withdrawal requests. We assured him that we would intervene if his verified account didn’t receive the approved withdrawal after 14 days.

After depositing and winning €500, she found her account closed the same day, and her subsequent withdrawal was canceled. She believes this is fraud and seeks assistance in retrieving her winnings. Our expert casino review team has carefully analysed Kingmaker Casino in this review and evaluated its positives and negatives using our casino review process.

They sought a refund of deposits made since June 26, 2024, and the immediate blocking of their account. The complaint was rejected because the casino closed the account within three business days, which was considered an acceptable timeframe for account closure. The player from Finland had requested a withdrawal less than two weeks prior to submitting this complaint. After a prolonged wait of nearly three weeks, the player confirmed that he had received his funds. The Complaints Team marked the issue as resolved, expressing readiness to assist with any future concerns. The player from Greece had submitted a withdrawal request less than two weeks prior to contacting us.

The casino had not provided an explanation nor responded to the player’s attempts to communicate. The player had made successful withdrawals in the past and had passed all KYC verifications. The casino later revealed that the player’s account had been closed due to a chargeback request for one of their deposits, which was considered a breach of the casino’s terms and conditions.

However, the player hadn’t responded to our messages, and as a result, we had to reject the complaint. The player from Australia had completed identity verification and requested an 800 AUD withdrawal in DogeCoin to his wallet. Despite waiting several days, the casino had not sent the money. The casino had requested an Australian ID and proof of address for verification.